Need help with Readojo? We're happy to assist.
Email: yyyeliko@gmail.com
We usually respond within 1–2 business days.
I started as a guest. Will I lose my progress?
Not while you keep the phone. Your level, streak and history live on your account, and a guest
account is tied to this device. To keep them safe, open Me and continue with Apple or Google.
Your progress carries over to the signed-in account.
Why can't I read another passage today?
The free plan includes a set number of reads per day. The counter resets at midnight. A
subscription unlocks more reads per day.
My written answer got a lower score than I expected.
Written answers are reviewed by AI against the text you read, and marked out of five. The
review shows what worked and one way to push the answer further. If a review looks plainly
wrong, email us with the passage title and your answer and we will look at it.
Why hasn't my level moved?
Promotion is judged on your average over a run of recent reads, not on a single score. The
Progress screen shows how many reads remain and the average the next level needs. Levels never
move down.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then
Subscriptions, and choose Readojo. To restore a purchase on a new phone, open Me and tap
"Restore purchases".
How do I delete my account?
Open the app, go to Me and tap "Delete account". Your account and all data are permanently
deleted. You can also email us at the address above.
For privacy details, see our Privacy Policy and Terms of Use.